Crisis Communication using Social Media

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Rich Simmonds

The more effectively we communicate the better results we will get, be that in our personal lives and in business. Most crisis’ arise from a lack of communication. With this is mind how can we be proactive instead of always being reactive?
The next question we need to ask is … Have we actually changed the way we communicate or is it just better enabled with new tools offered via social media?
Well it certainly has become more interactive and this interaction has been enabled by social media.
Do we enable interaction in the way we communicate or even expect it, or are we simply saying what we think people want to hear? Which of course raises another question and that is; what are our peers saying and how did we formulate our opinion in the first place. Certainly if we were listening, and we use up to date relevant information our opinions become worthwhile for others.
With Social…

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One thought on “Crisis Communication using Social Media

  1. Pingback: The Power of Good Communication | Infusion Alchemy

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